### 5.6 Sending bug reports

If you really can’t find the cause of a problem, or if you suspect tinc is not working right, you can send us a bugreport, see Contact information. Be sure to include the following information in your bugreport:

- A clear description of what you are trying to achieve and what the problem is.
- What platform (operating system, version, hardware architecture) and which version of tinc you use.
- If compiling tinc fails, a copy of `config.log` and the error messages you get.
- Otherwise, a copy of `tinc.conf`, `tinc-up` and all files in the `hosts/` directory.
- The output of the commands ‘`ifconfig -a`’ and ‘`route -n`’ (or ‘`netstat -rn`’ if that doesn’t work).
- The output of any command that fails to work as it should (like ping or traceroute).